So... What Are We blaming Today?

Help doesn't always arrive with paperwork or fine print.
Sometimes, it's just a line you didn't expect-from a name you can't place.
You won't find it in search results.
It slipped straight past your notifications, and still, it found you first.
No buzz, no ringtone. Just a quiet message:

"So... what are we blaming today?"

These aren't new conversations.
They're the ones that pick up exactly where you never knew you left off-sent from a place you haven't quite reached yet.